TERMS & CONDITIONS

WEBSITE TERMS OF USE

This website is owned and operated by De Majestic Vines Limited.

1. About these Terms of Use
 

These website terms of use (“terms of use”) and the associated Privacy Statement (“privacy policy”) govern your access to and use of the website. You should read these terms of use and the privacy policy carefully before using this website.
 

2. Your access/use implies agreement
 

The website is available for your use only on condition that you agree to these terms of use. By accessing/using the website, you are signifying that you agree to be bound by these terms.
 

3. Modifications to the Terms
 

De Majestic Vines Limited may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.

4. Modifications to the information
 

De Majestic Vines Limited does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of De Majestic Vines Limited.
 

5. Errors and problems
 

De Majestic Vines Limited. does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.

6. License and Ownership
 

The copyright for the content on this website is owned or licensed by De Majestic Vines Limited. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of De Majestic Vines Limited.
 

All custom graphics, icons, and other items that appear on the website and all associated trademarks, are trademarks of De Majestic Vines Limited.
 

7. Disclaimer of Warranties
 

De Majestic Vines Limited makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose.
 

8. Limitation of Liability
 

If De Majestic Vines Limited is found responsible for any damages, De Majestic Vines Limited is responsible for actual damages only. In no event shall De Majestic Vines Limited be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the website.
 

If you have any questions about the Terms of Use, the practices of this site, or your dealings with this site, please contact us.
 

This section was last updated on 5th October, 2018.

STANDARD TERMS AND CONDITIONS OF SALE (QUOTATION)

1) Prices and Contract
 

  • De Majestic Vines Limited hereby offers to sell the products described in this Quotation (the “Goods”), but only on the terms and conditions described herein.
     

  • Unless otherwise specified, prices quoted on site website and associated price lists (not including De Majestic Vines Limited e-store) are:
     

    • Per case or per bottle as indicated.

    • Exclusive of GST and delivery charges. (A delivery charge of SGD15 will be charged for orders fall below SGD150)

    • Provisional and subject to our confirmation, upon acceptance of order.

    • For Express deliveries please call and note that there may be an extra fee.

  • De Majestic Vines Limited shall not be liable in respect of any misrepresentation made by De Majestic Vines Limited employees or agents to the Customer as to the condition or quality of the Goods as far as Singapore law allows or unless the representation is made or confirmed in writing by De Majestic Vines Limited.

  • Orders are accepted by the Seller subject to availability of Goods at the time of delivery. Substitutions for out of stock items will only be made with the customer's agreement.
     

2) Payment Terms

  • Payment is due at the time of order, other than for approved credit accounts and pre-orders.

  • De Majestic Vines Limited reserve the right to cancel orders if we have not confirmation of order within 7 days of the quotation date.

  • De Majestic Vines Limited shall be entitled, at its sole discretion, to refuse or at any time to withdraw a credit account without giving a reason. If the Customer has a credit account with De Majestic Vines Limited the Customer shall make payment for the Goods in cleared funds on or before the payment date - being the invoice date plus the payment terms (unless otherwise agreed in writing).

  • Overdue sums carry interest from the date when payment becomes due at 1.5% per annum above the base rate from time to time. Until all sums due to us have been paid we shall be entitled to retain possession of any goods to which you would otherwise be entitled. If any payment is overdue, De Majestic Vines Limited shall be entitled to suspend deliveries.

  • The prices of Goods are subject to alteration without prior notice. Specifically (and without limiting the foregoing) prices are subject to alteration to reflect changes in duty or foreign exchange rates and variations in the prices charged to De Majestic Vines Limited by their suppliers.
     

3) Delivery
 

  • Orders will be dispatched to the Customer’s nominated delivery location in accordance with the delivery notification given at the time of Order. Three (3) – five (5) working days’ notification is to be made for any changes of delivery address or delivery date. Please note that additional charges may incur. De Majestic Vines Limited will not be responsible for any reverse logistics resulting from a delivery which is made to the (un-amended) address we have on file for your delivery.

  • De Majestic Vines Limited reserves the right to transfer undelivered stock to a personal bond account if you have not informed us of a delivery location within two (2) weeks’ following notification that it is ready for delivery. Goods will be transferred to that account (at the customer’s expense) and the customer will be liable for all storage fees and associated booking in, handling etc. fees.

  • In any event beyond De Majestic Vines Limited's reasonable control, which by their nature could not have been foreseen, or, if it could have been foreseen, including the Customer’s failure to be present to accept delivery of the Goods at the agreed time and place for delivery, despite their reasonable endeavours, to contact the Customer to agree a time for delivery (within 30 days where the Customer is a Consumer), strikes, lock-outs or other industrial disputes (whether involving their own workforce or a third party’s), failure of transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.
     

4) Order Cancellations
 

  • Cancelled orders are subject to a cancellation charge of 50% of the invoice value however, orders for special products namely, products customised according to customer specifications are not subject to cancellations.

  • Pre-orders are required for 50% deposit, no cancellation is allowed. De Majestic Vines Limited reserve the rights to forfeit deposit will be forfeited and exchangeable
     

5) Data Protection
 

In accepting the offer of a credit account, the Customer consents to the processing by or on behalf of De Majestic Vines Limited of personal data supplied by the Customer or held by De Majestic Vines Limited, may make periodic searches with credit reference agencies and fraud prevention agencies to manage the Customer credit account. De Majestic Vines Limited shall not disclose any information obtained carrying out such searches to any third party without the Customer's consent except as may be required by law. The Customer's statutory rights remain unaffected.


6) Term & Conditions of Warranty
 

  • This warranty is applicable to:

    • D-Vine products purchased from De Majestic Vines Limited and its authorized dealers within Singapore.

    • Manufacturing defects of defects arising from normal usage for the period of 12 months from date of purchase.

  • Warranty card or receipt must be presented when warranty claim is required.

  • In the event of failure to present this warranty card or receipt, De Majestic Vines Limited and its authorised service agents have the right to decline any warranty claim.

  • Whatever the nature of the claim (defective Product, a delivery issue…), the Customer must, in all cases, keep the product in such a way that it remains fit for remarketing - the original packaging which is indispensable for resale, as well as the different labels on the Products must be kept intact -, until the claim is processed.

  • This warranty does NOT cover those parts subject to wear and tear and will be void if:

    • Particulars on this warranty card or receipt is altered in any manner whatsoever.

    • The serial number on the product removed, tempered with or rendered illegible.

    • The product has not been used in normal condition it was intended for or in accordance with the operation instructions or if it has been damaged in transportation or subjected to rough handling or misuse. Damage of external origin such as coming from an improper use of the Products is excluded from the warranty.

    • The damage is directly or indirectly caused by attack of household pests, wrong voltage, flood, fire, theft, lighting or any convulsion of nature.

    • Product is being repaired, tempered with, altered or modified in any way by unauthorised person or technicians.

  • This warranty also does NOT cover external accessories and parts such as buttons, cables, pressure sphere and other consumables.

  • Claim for repair/service effected elsewhere will not be entertained.

  • De Majestic Vines Limited reserves all rights to changes without prior notification.

This section was last updated on 2nd September, 2019.